Description
Enhance your home with this stylish and versatile DIY Metal Wire Pet Playpen, designed to provide a spacious and comfortable area for your small animals. This premium pet fence not only ensures the safety of your pets but also adds a touch of elegance to your living space. Its large dimensions and dedicated toilet area create an ideal living environment that promotes well-being and hygiene for your pets.
- Dimensions: Length 165cm x Width 75cm x Height 47cm - Perfectly sized for ample movement and comfort.
- Comfortable & Spacious - Offers plenty of room for pets to play and relax.
- Separate Toilet Area - Enhances cleanliness and hygiene, making maintenance a breeze.
- Easy Assembly - Simple to set up with no tools required; start using in minutes.
- DIY Free Combinations - Modular design allows for various configurations to fit any home space or pet's need.
- Durable Construction - Made with high-quality metal wire to ensure longevity and resilience against playful pets.
- Stylish Design - Its sleek finish complements any home décor, blending functionality with aesthetic appeal.
This pet playpen is an excellent choice for pet owners looking for a safe, spacious, and stylish solution for their small animals. It's easy to assemble, adaptable, and built to last, making it a valuable addition to any home.
Shipping and Handling
Tracked Express Shipping: 2 to 6 Business Days
In the event that the product is not available in our local warehouse, and is sourced from our international warehouse, please allow for shipping times of 10 to 14 days.
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Returns and Refund Policy
Disclaimer: No Change of Mind Returns
We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter.
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30-Day Return Window: We offer a 30-day return period from the date of delivery. If 30 days have passed since your purchase, we, unfortunately, cannot offer you a refund or exchange.
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Eligibility for Returns: To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Any item not in its original condition or that is damaged or missing parts for reasons not due to our error will not be accepted.
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Return Authorization: Before initiating a return, please contact our customer support team to obtain a return authorization. Items returned without prior authorization may not be accepted.
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Free Return Shipping: We offer free return shipping for eligible items within the specified 30-day window. Please contact our customer support team to arrange for a return shipping label.
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Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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Exchanges: If you wish to exchange an item for a different size or color, please contact our customer support team to arrange for the exchange. Exchanges are subject to availability.
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Non-Returnable Items: Certain items are not eligible for return, including perishable goods, intimate or sanitary goods, gift cards, and downloadable software products.
Refund Policy
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Full Refunds: We offer full refunds for eligible items returned within the 30-day return window and meeting the return eligibility criteria.
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Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition or have damaged or missing parts for reasons not due to our error.
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Refund Processing Time: The time taken to process a refund may vary depending on your original payment method. Please allow a reasonable period for the refund to be reflected in your account.
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Refunds on Gift Purchases: If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
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Late or Missing Refunds: If you haven't received your refund within the expected timeframe, please check your bank account again and contact your credit card company. If there are any issues, feel free to contact our customer support team for assistance.
No Restocking Fee or Additional Charges
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No Restocking Fee: At yourgifts.com.au, we believe in providing a hassle-free shopping experience for our customers. Therefore, we do not charge any restocking fees on returns or exchanges. You can return eligible items within the specified 30-day window without incurring any additional costs.
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No Hidden Charges: Rest assured, when you initiate a return or exchange, there are no hidden charges or surprise fees. We cover the return shipping costs for eligible items, making the process convenient and cost-effective for you.
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Transparent Transactions: Our commitment to transparency means that you won't encounter any unexpected fees during the return or refund process. The amount refunded to you will be the full purchase price of the returned item, as long as it meets the eligibility criteria.
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Customer-Friendly Policy: Our no restocking fee policy is designed with our customers in mind. We want you to shop with confidence, knowing that if a product doesn't meet your expectations, you can easily return it without any financial burden.
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Clear Communication: We believe in clear and straightforward communication. If you have any questions or concerns regarding our return policy or any other aspect of your purchase, our dedicated customer support team is available to assist you.
By offering a no restocking fee policy and being transparent about any potential charges, we aim to provide you with a seamless and positive shopping experience at yourgifts.com.au. Our commitment to customer satisfaction means that we strive to make the return and refund process as straightforward and fair as possible for all our valued customers.
Do you have another question that’s not answered here?
Email us at support@yourgifts.com.au to speak to a customer service representative.